We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Our team is available
9:00 am – 6:00 pm AEST (Monday to Friday) via email:

support@openthrottle.shop

Alternatively, you please fill the form here

For customers who are local to us - Brisbane, 4000 - Australia

We offer a free collection service on selected in stock items.

We offer DHL Express Worldwide and FedEx International (5-7 days) to over 80 countries around the world.

Please add the product to your cart to see if shipping to your country is available.

If your country is not listed and you wish to order - please contact our team.

All items that are currently in stock will be shipped within 48 hours.

Delivery times may fluctuate, but typically fall within the 5-7 day range after your order has been sent out.

If you have already placed an order and you wish to have it delivered to another address, please contact our team as soon as possible.

Once your order has been dispatched, you will receive an email with the tracking number. This number can be used to track the progress of your shipment via the couriers website.

To find your tracking number, please login

OPEN THROTTLE offers a 14 day return policy.

Please read our full returns policy for more information.

Items must be returned within 14 days of receiving.

To initiate a return please contact our returns team.

Refunds are processed within 7 days from when we receive the item(s).